Yesterday, Google announced the release of a new feature in its search engine results pages (SERPs): the inclusion of more images that match the search inquiry. Google began offering images as part of the SERP a while back (along with video as well), but images were confined to just a few results and were displayed [...]
There’s some exciting news coming out today about Google. Starting today, Google Music is launching in beta form. Google Music, in short, is a cloud-based (read: Internet) service where users can upload their music files and then access that music on other devices they use. Most notably, any phone using the Android OS (hey, I’ve got [...]
The social media team at Lands’ End went the extra mile to help me with an order I placed for clothing and gear I needed for my adoption trip to Ukraine. The story that follows is a textbook way of how a company can use social media to help customers resolve difficulties and it made me a fan for life!
My family and I were on vacation in Hilton Head, SC last week. Hilton Head is one of my favorite places as it is very quite, relaxing and decidedly non-commercial (no neon signs, no Wings beach stores selling trinkets, etc.). For this year’s trip, we decided to mix in a new activity– running in a [...]
